United Airlines is facing millions in federal fines for failing to properly accommodate travelers with disabilities on numerous occasions.
The U.S. Department of Transportation said this week that it is fining the airline $2 million in response to disability-related complaints in 2014.
An investigation found that United did not provide proper assistance for passengers with disabilities getting on and off planes and in moving through airport terminals in Houston, Chicago, Denver, Newark, N.J. and at Washington Dulles International Airport, the Transportation Department said.
The airline is also accused of failing to return wheelchairs and other mobility or assistive devices to passengers in a timely fashion or in the same condition in which they started, which is a no no, in case you were wondering.