This is basically your standard “I am displeased with the level of customer service and attention to detail at this establishment and shall soon turn to physical means to express such” story. We’ve been collecting them for ages, but I’m still sometimes surprised by how many there are.
Photo of Mayra Berenice Gallo.
Mayra Berenice Gallo, 24, allegedly became enraged when she discovered there was not enough ketchup in the order when the incident occurred on Oct. 27.
After ordering in the drive-thru of the McDonald’s restaurant in the 1500 block of North Bristol Street in Santa Ana, California, she went into the restaurant through the employee entrance and asked for more ketchup.
The manager told her she couldn’t be in the building and Gallo allegedly “became combative” and started pushing, punching and choking the employee, police said.
Another worker tried to intervene and called other employees to help, the video showed.
A man who was believed to be with Gallo is credited with stopping the attack when he pulled the woman off the manager. The two then left the restaurant.
It took police a while, but they have arrested her and she’ll likely be facing assault charges.
