Miltons To Cease Beating Up Disabled Patrons

I wrote about the service dog denial situation at Miltons restaurant not long after it happened, but hadn’t talked about it since. Boy oh boy, a lot sure has happened since. Charges were filed and later withdrawn, settlements were reached, apologies and donations were made. And now, for reasons that the owners won’t comment on …

The Night Santa Went Crazy

Ever since I got my CPAP machine that I call Santa Claus, I’ve been having a lot more dreams. The rush of dreams is almost as pronounced as when we got our new mattress…which is nearing the end of its days, I think. At least some of these dreams are just amusing and they aren’t …

There Is Much To Be Learned Here. About The Law, About Customer Service, And About How To Truly Help

None of this should be happening. There’s little excuse for not knowing as a business owner that service dogs are allowed in your establishment in everything but very specific, extreme circumstances. But none of this should be happening either. Others have shown up to the restaurant parking lot, just to see the place in person. …

New Regulations When You Fly With Your Service Dog

I just got this email a few days ago from Guide Dogs for the Blind about some new regulations to do with flying with your guide dog, whenever flying is a safe thing to consider doing again. It sounds like they’ve done most of this the right way. It could use a couple of tweaks, …

No National Service Dog Team Standard! Yea!

I have a happy update to the Canadian service dog team standards story. They have scrapped it! I guess all the comments, meetings with MP\s, and whatever everyone else did convinced them that a one-size-fits-all standard does not work, as we all knew it wouldn’t. Of course, there are articles like this one that make …

I Was On The News Talking About Fake Service Dogs

I didn’t realize it when I woke up yesterday, but I was going to be on the news by the end of the day. Don’t worry, it wasn’t for something scary or stupid. I guess an old friend from school ended up talking to a reporter about the problem of disservice dogs and how businesses …

Delta Has Updated Its Service Animal Policy

I wanted to write about this last week, but I was a little occupied. I also wanted to put that soundtrack in the post the first time I wrote about this, but I fail. It seems like Delta received quite a lot of feedback about their heavy-handed service dog policy and have decided to update …

Delta And United Could Be Rolling Out Kind Of Bad Service Animal Policies

I have been meaning to write about this for a while, but I was hoping to disentangle everything and be able to have a very coherent response with a clear way forward. But that isn’t happening, and it still needs to be written about. Back in mid January, Delta Airlines decided it had had enough …

I Remember The Time My Service Dog Chased A Cat, Let The Memory Never Live Again!

When I think of all the concerts, plays and things I have gone to with Trix and Tans over the years, I am very thankful that neither of them has ever taken it into their heads to chase down one of the characters, like happened in this story. A dog ran amok at Andrew Lloyd …

Service Dog Etiquette Explained In A Simple Analogy

Here comes another quick post. I saw this link going around Facebook, and after I finished laughing at it, I meant to post it here, but I didn’t. Someone who has a service dog for an invisible disability wrote this post trying to make it clear what would be acceptable and unacceptable behaviour towards service …